PROMIADA · TRUST & POLICIES
Merchant rules
Updated: 2026-09-23 · English / Simplified Chinese; other site languages currently use English.
香港領航環球有限公司
HONG KONG LINGHANG GLOBAL LIMITED
Hong Kong incorporation certificate No.: 81281423
Support, privacy and complaints: in@promiada.com
Business/return addresses and any additional voluntary return window remain to be supplied before payment is enabled. Do not send a parcel without return instructions.
Approval, truthful listings, fulfilment, permissions and settlement.
1. Approval and publication
Account registration is not merchant approval. Published products from approved, active shops may appear in the main marketplace. Draft, archived and suspended-store products are excluded. Provide accurate titles, images, specifications, prices, stock, origins and timing, and hold the required selling/content rights.
2. Customer information and responsibilities
Use customer information only as needed for your shop’s fulfilment and support, not unrelated marketing or disclosure. Handle orders, disputes and rights complaints promptly. The platform may investigate, remove violating content or suspend shops with an administrative record; explanations and appeals can be submitted through support.
3. Plans, fees and settlement
Subscriptions, commissions and automatic payment splitting are not yet connected. Fees, settlement timing, refund allocation and payment channels must be agreed before charging. Dashboard figures do not establish bank receipt, and unavailable payout features must not be promised.
For order help or data-rights requests, email us or submit a support ticket. These policies do not reduce mandatory consumer rights.
in@promiada.comContact support